Monday, June 1, 2020

Comfort Suites Miami Hotel Re-opening June 3, 2020

We are extremely pleased to announce that the Comfort Suites Miami Hotel will re-open on June 3, 2020 with Choice Hotels’ Commitment to Clean initiative in full force to protect the health and safety of our guests. The initiative is Choice Hotels' holistic approach to supplying franchisees and their employees with the resources and tools they need to achieve superior levels of cleanliness during and after the current COVID-19 pandemic.

BUILDING ON OUR BEST PRACTICES
We’re building on our longstanding cleanliness protocols and enhancing the existing program with guidance developed in response to the pandemic, including recommendations related to deep cleaning, disinfecting, hygiene and social distancing.

HEIGHTENED CLEANING PROTOCOLS
We’re providing heightened cleaning protocols for high-traffic areas such as the front desk, breakfast area, elevator lobbies, fitness center and pool, as well as other high-touch surfaces throughout the hotel by using hospital-grade disinfectant approved by the U.S. Environmental Protection Agency to combat the spread of COVID-19.

ECOLAB RESOURCES & INSIGHTS
Our approach to infection prevention includes a close association with Ecolab, who is helping ensure that we have the right infection prevention programs and training in place to help prevent the spread of COVID-19. This includes a new online resource hub available to franchisees, featuring operational best practices, training and resources from Ecolab's industry-leading experts.

Protocols
  • Furniture arrangements designed to encourage appropriate social distancing in accordance with CDC guidelines
  • Housekeeping "on-demand" option that allows guests to request delivery of additional toiletries, towels, linens or coffee without having a housekeeper enter the room
  • Changes in breakfast offerings, with many hotels that provide breakfast replacing their buffet with pre-packaged breakfast items
Products
  • Design enhancements to help facilitate contactless check-in and check-out, such as plexiglass partitions at front desks for added protection and key drops for guests' use upon departure
  • "Clean seals" on certain high-touch items in guest rooms to provide reassurance of sterilized condition
  • Personal protective equipment for hotel staff, including masks and gloves, to safeguard guests and employees
  • Hand sanitizing stations located in high-traffic areas throughout the hotel
We want all of our guests to feel secure as we welcome you back to our hotel in Miami. Let our courteous and professional staff know if you have any questions about Choice Hotels’ Commitment to Clean initiative with its improved protocols, products and communications to promote your health and safety.

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